+ Information center home
Planning
+ Initial server setup
+ Migrating or upgrading your server
+ Using a virtual computing environment
+ Installing hardware
+ Partitioning the server
+ Installing operating systems
+ Managing your server
+ Working with Capacity on Demand
+ Troubleshooting
- Service and support
+ Customer service and support
- Service provider information
What's new
Printable PDF
+ Start of call procedure
+ Detecting problems
+ Analyzing problems
+ Reference codes
+ Isolating problems
+ Resolving problems
+ Verifying the repair
- Reference information
+ i5/OS data recovery information
+ Working with AIX diagnostics
+ Powering on and powering off
+ HMC maintenance
- Service functions
+ Dedicated service tools (DST)
+ Hardware service manager
- Product activity log (PAL)
The Service Action Log (SAL)
PAL location
Recovering from PAL errors while in DST
Paging environment
+ Options and function keys
- Interpreting PAL reports
Some considerations when interpreting PAL reports
Resource name
Resource type, model, and location
Class
System reference code
Multiple SRC entries
Logical address format
Sequence number
Secondary code
Table ID
IPL source/state
- Hexadecimal reports
More information from hexadecimal reports
+ Service reference procedures
+ Control panel functions
+ System reference code (SRC) information
+ Initial program load (IPL) information
+ Licensed Internal Code (LIC)
+ System architecture and configuration
+ Working with storage dumps
+ i5/OS operating system
Using System Management Services (SMS)
Component and attention LEDs
Memory plugging for models 590 and 595
Setting expansion unit configuration ID and MTMS value
System safety inspection
+ Forms
Related information
Related links
Glossary
Notices